📓 What are TAGS? How to Add & Remove TAGS? What are its Usages?
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Last Update a year ago
* While importing a list of new contacts, you can add tags to particular         contacts in the spreadsheet you upload, or apply a common tag to the whole  list. (Refer to the "Method to Import Contacts" article to learn the step-by-step  process)
** Manually apply or remove a tag within an individual contact record.
* Use a select-and-tag option by using the Bulk Actions within the Contacts     section. After checking the box next to desired contacts, click the 'Add Tag'    Icon at the top, and apply the desired tag. (The same method can be used to  remove a tag too)
1.To filter down to a specific group of leads/customers that you want to see,     Tags can be used in the Smart Lists/Contacts.
2.Also, to define a group of leads in order to send a Bulk Request, Tags are     used (think Newsletter, Email Blast, etc)
Note: Tags should be devoid of special characters. The system will technically allow you to create a tag with a special character, such as "This & That" or "#Yes" but it won't let you pull the list of contacts properly if the tag has a special character. We recommend using text only (spaces are okay).